New experiences, new benefits.
The world of hospitality can be the key to new opportunities for economic and personal growth. With us, you can tap into the wide range of possibilities offered by the accommodation industry.
Higher and more secure earnings
Higher guaranteed earnings every month. No delays, no complications.
Flexibility for your plans
Annual or multi-year partnerships tailored to your needs.
Healthy all year, every year.
No more renovations at the end of the contract; your property will always stay in top shape.
Keys always in your pocket
Owner in every way. Keep control over availability and access to your property.
Cultural enrichment
Connections between different cultures, exchanges of traditions and knowledge that enrich both travelers and locals.
Social contribution
With your support, you help create new jobs and foster the growth of new professional roles in your city.
Our services, your choices.
Thanks to the modularity of our offer, you can select and combine various services to enhance your hosting capabilities, or choose to submit your property for full management Vacuna®
Opening consultation
Together, we’ll build the foundation to start your new adventure in the hospitality industry.
- Introduction to the world of hospitality and tourism
- Preparation of the property for guest reception
- Administrative procedures (SCIA, Tourist Tax, Police Portal, Price Communication, Tourist Data Reporting)
- Creation of OTA profiles (Booking, Airbnb, Vrbo, Google e altri)
- Identification of potential clients, property positioning, and rate configuration
Online portal and profile management
We help you manage all your online accounts and optimize the sales strategies for your property.
- Online profile management, integration with Channel Manager and PMS
- Booking management, calendar synchronization, and overbooking protection
- Dynamic pricing management with differentiated sales strategies and conditions (non-refundable, last-minute, long stay, etc.)
- Market analysis, monitoring of direct and indirect competitors
- Access to Vacuna.it sales channels
Front Desk
We handle every interaction with your guests with dedication and care, from the booking inquiry to check-in, all the way to the review.
- Multilingual interaction
- Customer support for information, direct bookings, specific requests, etc.
- Quick communication via OTA, email, phone, WhatsApp, Facebook
- Call center with IVR on a dedicated landline
- Online document collection
- Payment collection for reservations
- Guest identity verification upon first access
- In-person welcome at the property
Back Office
It includes behind-the-scenes operations essential for managing bookings with precision.
- Issuance and sending of fiscal receipts/invoices
- Submission of guest registration to competent authorities
- ISTAT reporting (tourist data collection)
- Accounting and payment of tourist tax
- Price communication to the regional authority
- Logistics for cleaning staff
- Logistics for external services for guests
- Monthly report of revenue, commissions, fees, and management costs
Cleaning and property preparation
A professional, reliable, and efficient housekeeping service is key to the success of any property.
- Professional cleaning service with every guest turnover
- Setup of the property according to high-quality standards
- Management of bed and bath linen
- Management of supply stock (cleaning products, consumables, and guest amenities)
Local unit management
We handle all matters related to your property, ensuring it always remains in excellent condition.
- Periodic check-up of the property (general wear and tear, functioning of devices and systems)
- Utility management and payments (electricity, gas, internet, etc.)
- Scheduled routine maintenance
- Extraordinary maintenance and emergency repairs
Premium Services
We offer additional options that we recommend activating to boost your returns and elevate your business.
- Professional photo shoot, media content creation, video support for guests
- Design and launch of a dedicated website
- Price optimization using AI algorithms
- access system smart to the property (self check-in with smart lock)
- Tablet kiosk available for guests during their stay
- Smart home solutions (home automation and IoT))
- Branding and property restyling (digital design, light renovations, furnishings, etc.)
We give our best to get the best!
For many years, we have dedicated ourselves to welcoming travelers and tourists, achieving excellent results and consistent satisfaction from those who choose us. Guided by experience, focused on the future.
Professionalism and Quality
Attention to detail and care for the client. Every physical and social space is designed to deliver the best.
An Expert Team by Your Side
A diverse set of skills, from socio-economic expertise to technology, to achieve ambitious goals.
Sharing Our Experience
With years of industry expertise and outstanding results, we share our success with new partners.
Clear, Simple, and Transparent
We provide regular reports and statistics to keep everything under control. We believe in trust, but also in transparency.
Passion and Commitment
Only when you love what you do can you give your best. Our passion for hospitality drives us to always go above and beyond for our clients.
Keeping Up with the Times
Dynamic pricing, artificial intelligence, and much more. We stay up-to-date with the latest innovations to always have an edge.
